1. Shipping Options:
– We offer standard shipping for all orders.

2. Estimated Delivery Time:
– Your order will typically be delivered within 5 business days from the date of purchase.

3. Processing Time:
– Please allow 1-2 business days for order processing before shipment.

4. Delivery Region:
– We currently ship only in India.

5. Shipping Fee:
– Shipping fees may vary depending on the destination and the total order value. You can view the shipping cost at the checkout before finalizing your purchase.

6. Tracking Your Order:
– Once your order has shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the progress of your shipment.

7. Delivery Partners:
– We partner with reputable shipping carriers to ensure safe and timely delivery.

8. Delivery Exceptions:
– While we strive to meet our estimated delivery times, there may be occasional delays due to unforeseen circumstances such as weather conditions or carrier-related issues. We appreciate your understanding in such situations.

9. International Shipping:
– For international orders, additional customs and import duties may apply. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.

10. Delivery Address:
– Please ensure your shipping address is accurate and complete to prevent any delivery issues. We are not responsible for orders shipped to incorrectly provided addresses.

11. Delivery Updates:
– You will receive email notifications throughout the shipping process, including order confirmation, shipment confirmation, and delivery status updates.

12. Returns and Refunds:
– If you have any concerns about your order or experience any issues with delivery, please refer to our [return and refund policy] for assistance.

13. Customer Support:
– If you have any questions or need further assistance with your order, our customer support team is here to help. You can contact us [support@altresz.com] during our business hours.